Privacy policy

Last updated: 4 September 2026

RongGo Store is operated by Rongsheng Supermarket FZCO. This policy explains how we handle information when you browse, order or contact us.

Information we collect

We may collect your name, mobile number, delivery address, order details, messages, device information and basic website usage data. Payment card details are handled by the approved payment provider and are not stored directly by RongGo Store.

How we use information

• Process, deliver and support orders
• Confirm stock, payments, refunds and returns
• Prevent fraud and secure our services
• Meet accounting, tax and legal obligations
• Improve the store and customer experience

Sharing and storage

We share only what is needed with payment, hosting, delivery and technical service providers, and with authorities where required by law. Some providers may process data outside the UAE using appropriate safeguards.

Your choices

You may ask to access, correct or delete eligible personal information. Certain records must be retained for tax, fraud-prevention or legal reasons.